Skip to main content
Banner Image

Personalised services 

 

  • Instant Viewing Of Booking Or Enrolment Record

  • Update Qualifications And Eligibility Information

  • Setting Personal Preference

  • Push Notification

  • Viewing Status Of Balloting, Refund And Penalty Record

null

START EXPLORING SMARTPLAY 

Check-in Arrangements 

Check-in Arrangements
Type of FacilitiesSelf Check-inManual Check-in
Self-service Station (3S)

Self-service Station (3S)

Check-in Device


Check-in Device

My SmartPLAY Mobile App

My SmartPLAY
Mobile App

By Staff at Service Counter


By Staff at Service Counter

Facilities (Fee-charging) - Individual BookingsSelf-service Station (3S) supports self check-in for Facilities (Fee-charging) - Individual BookingsCheck-in Device supports self check-in for Facilities (Fee-charging) - Individual Bookings  
Facilities (Fee-charging) - Block Bookings   

Staff at Service Counter supports manual check-in for Facilities (Fee-charging) - Block Bookings

Facilities (Fee-Charging)
(For non HKID Card Holders, e.g. People Aged Below 11 without HKID and Visitors)
   Staff at Service Counter supports manual check-in for Facilities (Fee-Charging) (For non HKID Card Holders, e.g. People Aged Below 11 without HKID and Visitors)
Non-fee Charging Facilities  My SmartPLAY Mobile App supports self check-in for Non-fee Charging Facilities 

 

Payment

 
 

 

Payment
Booking ChannelsPayment Methods
Octopus

Octopus

Credit Card

Credit Card

Payment by Phone Service (PPS)

Payment by Phone Service (PPS)

Faster Payment System (FPS)

Faster Payment System (FPS)

Apple Pay
Google Pay
Apple Pay & Google Pay
WeChat Pay

WeChat Pay

AlipayHK

**AlipayHK

Alipay (Mainland Chinese citizens only)

Alipay
(For Mainland Chinese citizens only)

UnionPay

UnionPay

Cash
*Wallet Region:
Hong Kong
Wallet Region: 
Mainland China
(For Mainland Chinese citizens only)
My SmartPLAY Mobile App My SmartPLAY Mobile App supports payment by credit card My SmartPLAY Mobile App supports payment by Faster Payment System (FPS)My SmartPLAY Mobile App supports payment by Apple Pay and Google PayMy SmartPLAY Mobile App supports payment by WeChat Pay (Wallet Region: Hong Kong)My SmartPLAY Mobile App supports payment by WeChat Pay (Wallet Region: Mainland China) My SmartPLAY Mobile App supports payment by Alipay (Mainland Chinese citizens only)My SmartPLAY Mobile App supports payment by UnionPay 
SmartPLAY Website SmartPLAY Website supports payment by credit cardSmartPLAY Website supports payment by "Payment by Phone Service" (PPS)SmartPLAY Website supports payment by Faster Payment System (FPS)SmartPLAY Website supports payment by Apple Pay & Google PaySmartPLAY Website supports payment by WeChat Pay (Wallet Region: Hong Kong)SmartPLAY Website supports payment by WeChat Pay (Wallet Region: Mainland China)SmartPLAY Website supports payment by AlipayHKSmartPLAY Website supports payment by Alipay (Mainland Chinese citizens only)SmartPLAY Website supports payment by UnionPay 
Self-service Station (3S)Self-service Station (3S)	supports payment by Octopus  Self-service Station (3S)	supports payment by Faster Payment System (FPS) Self-service Station (3S)	 supports payment by WeChat Pay (Wallet Region: Hong Kong)Self-service Station (3S) supports payment by WeChat Pay (Wallet Region: Mainland China)Self-service Station (3S) supports payment by AlipayHKSelf-service Station (3S) supports payment by Alipay (Mainland Chinese citizens only)Self-service Station (3S) supports payment by UnionPay 
Service Counter (During transition period only)Service Counter (During transition period only) supports payment by Octopus         Service Counter (During transition period only) supports payment by cash

Remarks:
*Mainland Chinese citizens can use unverified accounts to turn to use WeChat Pay, with a maximum spending limit of HKD 3,000 per transaction and an annual limit of HKD 25,000. For intermediate and advanced accounts, verification with a Hong Kong identity card is required, which Mainland Chinese citizens do not meet.

**Mainland Chinese citizens can use unverified accounts to install Alipay HK, with a maximum spending limit of HKD 3,000 per transaction and an annual limit of HKD 25,000. For intermediate and advanced accounts, verification with a Hong Kong identity card is required, which Mainland Chinese citizens do not meet.

 

 

Facility Booking

Facility Booking

 

Enrolment of Recreation and Sports Prograommes

Enrolment of Recreation and Sports Prograommes